Address: Box No. 84793 84793 Dubai Investment Park Second, United Arab Emirates
Hotline: +971 50 178 8419
CUSTOMER SERVICE
Shipping Policy
Confirmation Policy
Return Policy
Payment Policy
BUY 2 TO GET 50% OFF
RETURN & EXCHANGES We offer a 30-day Satisfaction Guarantee! You can return if there is any fault from manufacturer on the item you have received, or you will be able to receive other items of your choice. The shipping cost to your house will be free of charge. All items you wish to return or exchange must be delivered to our warehouse at your expense. In term of returning, if you wish to return an item upon receipt, we will refund whatever shipping costs you paid while placing your order. If you are exchanging your item(s) we will cover the cost of shipping the exchange item(s) to you.
EASY RETURN & EXCHANGE PROCESS Firstly, email (So We Can Send You Your Receipt) customer care at Whatsapp +971 50 179 0794 or call our support team. Our team is available to talk to you 9am-5pm, Monday to Friday! Include in your initial request how you wish to proceed (return or exchange) and we will walk you through the process of which shipping carrier to ship your items back with, and how long the process should take (the processing times for refunds and exchanges may vary).
Secondly, send your return, and email our customer care team the tracking number associated with your return. We highly advise you to send your return package to our warehouse with a tracking number. We are not responsible for returns that are not received.
When we receive your return, it will be processed in 3 – 5 business days. Please be noted that It can take us about 3 business days to refund the money into your account. If you’re requesting an exchange, the item(s) you requested in your exchange form will be shipped immediately once your return is accepted, granted that they’re in stock.
After your order has been successfully placed, please allow 1-3 business days for us to process before delivery.
Please allow 3-5 days for shipping for orders from UAE, and 5 -7 days for orders form KSA!
After your order has been successfully placed, please allow 1-3 business days for us to process before delivery.
Please allow 3-5 days for shipping for orders from UAE, and 5 -7 days for orders form KSA!
RETURN POLICY
A. Terms of exchange & refund: - Products can be exchange only 1 time within 7 days from the receiving day. - The product is defective by manufacture. B. Instruction for changing product: Customers contact the hotline and website which provides the order / bill of lading number, phone number and the reason for the return. The staff will confirm the order and proceed to exchange / return following the company's process.
RETURN POLICY
A. Terms of exchange & refund: - Products can be exchange only 1 time within 7 days from the receiving day. - The product is defective by manufacture. B. Instruction for changing product: Customers contact the hotline and website which provides the order / bill of lading number, phone number and the reason for the return. The staff will confirm the order and proceed to exchange / return following the company's process.
RETURN POLICY
A. Terms of exchange & refund: - Products can be exchange only 1 time within 7 days from the receiving day. - The product is defective by manufacture. B. Instruction for changing product: Customers contact the hotline and website which provides the order / bill of lading number, phone number and the reason for the return. The staff will confirm the order and proceed to exchange / return following the company's process.
RETURN & EXCHANGES We offer a 30-day Satisfaction Guarantee! You can return if there is any fault from manufacturer on the item you have received, or you will be able to receive other items of your choice. The shipping cost to your house will be free of charge. All items you wish to return or exchange must be delivered to our warehouse at your expense. In term of returning, if you wish to return an item upon receipt, we will refund whatever shipping costs you paid while placing your order. If you are exchanging your item(s) we will cover the cost of shipping the exchange item(s) to you.
EASY RETURN & EXCHANGE PROCESS Firstly, email (So We Can Send You Your Receipt) customer care at Whatsapp +971 50 179 0794 or call our support team. Our team is available to talk to you 9am-5pm, Monday to Friday! Include in your initial request how you wish to proceed (return or exchange) and we will walk you through the process of which shipping carrier to ship your items back with, and how long the process should take (the processing times for refunds and exchanges may vary).
Secondly, send your return, and email our customer care team the tracking number associated with your return. We highly advise you to send your return package to our warehouse with a tracking number. We are not responsible for returns that are not received.
When we receive your return, it will be processed in 3 – 5 business days. Please be noted that It can take us about 3 business days to refund the money into your account. If you’re requesting an exchange, the item(s) you requested in your exchange form will be shipped immediately once your return is accepted, granted that they’re in stock.
After your order has been successfully placed, please allow 1-3 business days for us to process before delivery.
Please allow 3-5 days for shipping for orders from UAE, and 5 -7 days for orders form KSA!
Shipping Policy
RETURN POLICY
A. Terms of exchange & refund: - Products can be exchange only 1 time within 7 days from the receiving day. - The product is defective by manufacture. B. Instruction for changing product: Customers contact the hotline and website which provides the order / bill of lading number, phone number and the reason for the return. The staff will confirm the order and proceed to exchange / return following the company's process.
PAYMENT POLICY
For COD, your order will be free shipped, you just need to pay the value of product directly as soon as you receive it.
RETURN & EXCHANGES We offer a 30-day Satisfaction Guarantee! You can return if there is any fault from manufacturer on the item you have received, or you will be able to receive other items of your choice. The shipping cost to your house will be free of charge. All items you wish to return or exchange must be delivered to our warehouse at your expense. In term of returning, if you wish to return an item upon receipt, we will refund whatever shipping costs you paid while placing your order. If you are exchanging your item(s) we will cover the cost of shipping the exchange item(s) to you.
EASY RETURN & EXCHANGE PROCESS Firstly, email (So We Can Send You Your Receipt) customer care at Whatsapp +971 50 179 0794 or call our support team. Our team is available to talk to you 9am-5pm, Monday to Friday! Include in your initial request how you wish to proceed (return or exchange) and we will walk you through the process of which shipping carrier to ship your items back with, and how long the process should take (the processing times for refunds and exchanges may vary).
Secondly, send your return, and email our customer care team the tracking number associated with your return. We highly advise you to send your return package to our warehouse with a tracking number. We are not responsible for returns that are not received.
When we receive your return, it will be processed in 3 – 5 business days. Please be noted that It can take us about 3 business days to refund the money into your account. If you’re requesting an exchange, the item(s) you requested in your exchange form will be shipped immediately once your return is accepted, granted that they’re in stock.
CONFIRMATION POLICY
Important note: Please keep in mind that we will contact you by phone number to confirm your order.
Orders will only be shipped if the confirmation call is successful. Please keep an eye on your phone in case we call you.